So you got an email back from a job you applied to—awesome! The person who reached out is asking to schedule a phone screen. Or perhaps they’re asking to schedule a “quick chat” or “brief phone call.” What does this mean? Is “phone screen” just another way of saying “phone interview”? Not exactly. But it’s still a great sign—it means someone has read your application and likes what they’ve seen so far.
What Exactly Is a Phone Screen?
A phone screen is usually a brief call, lasting around 15 to 30 minutes, where you’ll discuss basic job qualifications and other key details, explains Muse career coach Jennifer Smith, founder of Flourish Careers and a former recruiter. These calls often cover simple questions like why you applied for the role, your salary expectations, availability, and whether you meet the essential job requirements.
Recruiters or coordinators from the company’s talent acquisition team typically conduct phone screenings after reviewing applicants’ materials. Their goal is to narrow down the candidate pool before more in-depth interviews take place. As Smith puts it, “The recruiter’s job is to present the hiring team with a shortlist of qualified candidates.”
Wait, How Is a Phone Screen Different From a Phone Interview?
A phone interview goes much deeper than a phone screen, says Smith. It’s “a more thorough evaluation of a candidate’s fit and ability to perform in the role.” These interviews usually run 30 to 60 minutes and are led by the hiring manager—the person who’ll make the final decision, often the future boss or department head—rather than a recruiter.
If you have a phone interview, expect more detailed questions about your experience and how well you’d mesh with the team. You might also face behavioral questions like “Tell me about a time when…” alongside (or instead of) the basic questions from a phone screen.
Do All Screening Interviews Happen Over the Phone?
While phone screenings are the most common, Smith notes that you could also be screened in person at a job fair or similar event. “Company representatives might assess your background face-to-face while talking to you at the fair.” So if you’re attending one, prepare just as you would for a phone screen. Pre-recorded digital or virtual interviews can also serve as screening interviews.
How Should I Prepare for My Phone Screening?
Here’s how to get ready for your phone screen:
- Polish your pitch. Many interviews kick off with “Tell me about yourself,” and phone screens are no different. “This is your chance to make a strong first impression,” Smith says. Keep your answer clear, concise, and tailored to the job.
- Revisit the job description and align your qualifications. Be prepared to explain how your skills and experience make you a great fit, Smith advises. Have a few success stories ready—“they’ll boost your confidence and help you stand out.”
- Research the company. You don’t need to memorize their entire history, but you should “understand what they do and why you’d want to work there,” Smith says. Check out their website, social media, and Muse profile (if they have one).
- Set yourself up for a smooth call. Ensure your phone is charged, you have good reception, and you’re in a quiet space with minimal distractions. (If you’re at work, consider taking the call in your car or another private spot.) If possible, keep a copy of your resume handy for reference.
- Be ready for the right questions. While phone screen questions aren’t overly detailed, you should still prepare to discuss logistics (like start dates and relocation), your work history, and your interest in the role and company. Know what you’re looking for in your next job—and why. Also, have a few questions ready to ask about the position.
- Take it seriously. “Even though it’s a short call, it’s a gatekeeper to the next round,” Smith emphasizes.
What Should I Do After My Phone Screen?
Don’t skip the thank-you email—send it within a few hours of the call. Some people overlook this because they assume a phone screen isn’t as important as other interviews, but Smith insists, “It will help you stand out!” If you don’t hear back within the expected timeframe, “Don’t hesitate to follow up,” she adds. “A quick check-in shows your interest and persistence.”
Also, take time to reflect on what you learned about the job and company during the call. Does the role still seem like a good fit? If something you discovered is a dealbreaker, it’s fine to withdraw your application—just send a brief email (you can even include it in your thank-you note). Remember, interviewing works both ways, and there’s no point in wasting time on further interviews for a job that isn’t right for you.
